Delete Your Data

Request removal of cloud records

Contact contact@amzuit.com with the subject “ZenWalk data deletion request”. Tell us whether you want to delete your cloud walking history, profile, or the device account and its associated records.

ZenWalk does not use an email login. We will guide you through identifying the correct device account before deleting records. Keep the app installed until we have confirmed the information needed to locate your account. Do not send authentication tokens, passwords, payment-card details, or unnecessary health information.

Stop future uploads

Open ZenWalk Settings and turn Cloud sync off. This stops future profile and walking-history uploads. It does not remove records already stored in the cloud, or disable the device identity, free-walk count, and subscription services.

Local records and Apple Health

App history and profile data are also stored locally. Ask support for help removing the records you want to delete. Uninstalling the app does not automatically remove cloud records, and its device identifier may remain in the Keychain.

Workouts already saved in Apple Health are managed separately in Apple Health. Review ZenWalk’s Health access and any saved records there if you also want to remove them.

Subscriptions are separate

Deleting data or uninstalling ZenWalk does not cancel Premium. Manage or cancel through your Apple Account subscription settings. Apple explains how to cancel a subscription.

What happens next

We verify the request, identify the associated records, and respond within the period required by applicable law. We explain if any records must be retained for legal, accounting, or security reasons. See the privacy policy for data categories and your rights.